Is Your Business Deaf Friendly?

Our Deaf-Friendly Certified Business program is now available to businesses that provide top-notch deaf-friendly customer service. Because providing deaf-friendly customer service isn’t something all businesses know how to do intuitively; sometimes they need guidance and support. To do this, takes time, resources and effort. We think that level of commitment should not go unnoticed.

Up until now, the Deaf experience has been told primarily by people with little or no personal background as a Deaf or hard of hearing consumer. Being the only Deaf-owned and operated consumer review website in the United States, the foundation of our Deaf-Friendly Certified Business program focuses exclusively on real reviews written by neutral, third party, Deaf consumers from all over the country. That’s why every business that receives our Certified Deaf-Friendly Business status is endorsed by Deaf consumers.

What makes a Deaf-Friendly Certified Business?

We asked Deaf consumers across the nation and with their input, we developed the following criteria:

Business has a high number of Deaf-Friendly reviews from Deaf Community

Business has demonstrated a high volume of Deaf-Friendly Skills

Business has undergone an internal vetting process

Business has completed the Deaf-Friendly Customer Service Training

#lecture #education